What are your store hours?
PrintBangor is open Monday through Friday, 7:30 am to 5:00 pm. For emergencies, after hours you may contact us at (207) 991-1013.
Do you offer Bulk pricing?
Yes, at PrintBangor the more that your order the better the pricing. We offer volume discounts on large orders. For large accounts, the more products you purchase, more more competitive your pricing will be.
Do you offer a nonprofit rate?
Yes. If you’re a nonprofit, give us a call and let’s talk pricing for your printing needs.
What kind of delivery options do you offers?
We are committed to getting your order to you when you need it. To do that, we offer all manners of shipping options. Locally, PrintBangor offers same day pickup and local delivery.
What is your return policy?
If you’re disappointed with the quality of your project, you may return the item(s) and receive a reprint with any necessary corrections made. If you notice mistakes with your verbiage, we will provide a discounted reprint.
For Promotional Products, all proofs MUST be approved.
Full refunds are situational.
What file format should I use when submitting my electronic document for printing?
PDF (Portable Document Format) is the most common and preferred file format for submitting digital documents. Converting your document to a pdf can be done by installing a PDF print driver on your computer. Both commercial and free PDF print drivers are available online for download from different sources.
If for some reason you cannot convert to a PDF, we can also work with any Mac or PC version of Adobe Illustrator, Photoshop and Indesign, as well as Microsoft Word and Excel. Please contact us regarding other programs not listed here. When submitting native file formats special consideration is required for fonts and graphics used in the files.
Once I submit the documents, how long will it take to finish my job?
PrintBangor is committed to helping you meet your deadline. Often, the simple jobs are completed in less than an hour. Some jobs, however, may take several days to complete depending on their complexity and size. We always strive to provide an accurate estimate of the turnaround time for each job we do. And we’ll always work with you to find ways to complete your project when you need it.
Why do the printed colors look different from the colors on my screen?
Great question. In short, printers and monitors produce colors in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model. Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model.
When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest color that will match. Programs like Adobe Photoshop will allow you to choose which color will be replaced. Others may not.
What type of products and services do you provide?
PrintBangor is a full service shop and offer a wide range of products and services from traditional printed items such as business cards, brochures, and posters and banners. We also offer promotional items such as mugs, bags, lanyards and waterbottles. And, yes, even face masks. To see a full listing and description of what we can offer you, Click Here.
At what resolution should I save my photos and graphics?
Ideally, picture resolution should be set to 300 dpi at the final use size.
Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi. You should avoid using these low resolution graphics, as they will appear pixilated and blocky when printed.
Also note that you should save all photos in CMYK mode, not RGB mode when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please contact us for assistance.